Standard support hours are:
- 9 A.M. to 10 P.M. Eastern Time, seven days a week.
- Closed Federal Holidays
Our technical support line can be reached by calling 202-747-1500, option 2.
If you get voice mail after waiting a few minutes it usually means that our support staff is busy assisting other customers. When directed, please leave a message and your voice mail will be automatically e-mailed to our support personnel. The next available engineer will be able to assist you as quickly as possible.
An alternate way of contacting our support engineers is via the e-mail address support@mybluemont.com .
Unless otherwise directed, please use either of these two methods for contacting support, otherwise resolution of your issue could be delayed.
